Address
India Office:
Electronic City, Bangalore,
Karnataka, India - 560100
Phone: +91 7719104127
UK Office:
55 Archer Road, Redditch,
Worcestershire,
Post code : B98 8DJ
Phone: +44 7721046902
Work Hours
Monday to Friday: 7AM - 7PM EST
Weekend: 10AM - 5PM EST
Alongside outsourcing, Globurn is a full technology delivery partner — building, testing, supporting, and promoting the software your business runs on. Pick a service below to see it in full detail.
Custom software, built around your business processes, helps you move faster than off-the-shelf tools allow.
A dedicated development team designs, builds, and ships custom software aligned to your workflows — from a single feature to a full platform build.
Defining scope, users, and success criteria.
Technical planning and UI/UX design.
Iterative build cycles with regular check-ins.
Go-live and post-launch stabilisation.
| Model | Best For |
|---|---|
| Fixed-price project | Clearly scoped, defined deliverables |
| Time & materials | Evolving or exploratory requirements |
| Dedicated team retainer | Ongoing product development |
Yes — you can engage a dedicated team working exclusively on your product, or a project-based team for defined deliverables.
A focused feature build may take a few weeks; a full platform build typically spans several months.
Yes, ongoing support and maintenance can be added as part of the engagement or as a separate retainer.
Rigorous manual and automated testing ensures reliable, bug-free releases before they reach your customers.
A structured QA process combining manual testing and automation, integrated into your release cycle to catch issues before launch.
Defining scope, environments, and cases.
Manual and automated test scripts.
Functional, regression, automated suites.
Final quality confirmation before release.
| Model | Best For |
|---|---|
| Per-project | One-off release testing |
| Per-sprint | Agile teams testing continuously |
| Dedicated QA retainer | Ongoing product quality assurance |
Yes, we build automated regression and functional test suites alongside manual testing where it adds the most value.
Yes, automated tests can be integrated directly into your existing build and deployment pipeline.
Coverage targets are agreed during test planning based on risk areas and release priorities.
Ongoing monitoring, maintenance, and support keep your applications running reliably after launch.
A support team monitors, maintains, and resolves issues on your application, backed by defined response and resolution SLAs.
Reviewing the app, architecture, known issues.
Configuring uptime and performance checks.
Prioritising and resolving issues.
Patches, updates, and improvements.
| Model | Best For |
|---|---|
| Retainer — Basic | Business-hours support, low ticket volume |
| Retainer — Standard | Extended hours, moderate ticket volume |
| Retainer — Premium | 24/7 coverage, critical applications |
Response and resolution SLAs are agreed per support tier and documented at the start of the engagement.
Yes, 24/7 coverage is available under the premium support tier for critical applications.
Yes, our team can onboard onto existing applications following a technical review and knowledge transfer.
Data-driven SEO improves organic visibility and drives qualified traffic to your site.
A structured SEO programme covering technical audits, keyword strategy, on-page optimisation, and link building, with transparent monthly reporting.
Full technical and content audit of your site.
Identifying what customers search for.
Refining content, structure and metadata.
Building authority through quality backlinks.
Transparent, regular ranking and traffic reports.
| Model | Best For |
|---|---|
| Monthly retainer | Ongoing organic growth, scaled to competitiveness |
| Project-based audit | One-time technical SEO assessment |
Meaningful ranking movement is typically visible within a few months, with compounding results over sustained effort.
Yes, content optimisation and creation can be included as part of an SEO retainer.
Yes, all SEO work follows search engine guidelines to build sustainable, long-term rankings.
Round-the-clock chat and phone support represents your brand and keeps customers supported outside business hours.
Trained chat and phone agents provide consistent, on-brand customer support around the clock, integrated into your existing helpdesk tools.
Documenting your product and policies.
Training on brand voice and process.
Connecting to your existing tools.
Ongoing coverage across agreed hours.
| Model | Best For |
|---|---|
| Per-agent / hour | Defined coverage windows |
| Per-conversation | Variable or low support volume |
| Flat monthly retainer | Predictable, ongoing coverage |
Coverage can be scoped to business hours, extended hours, or full 24/7, depending on your needs.
Yes, agents are trained and onboarded directly into your existing chat, ticketing, or CRM platform.
Quality is tracked through response times, CSAT scores, and periodic conversation audits.