Address
India Office:
Electronic City, Bangalore,
Karnataka, India - 560100
Phone: +91 7719104127
UK Office:
55 Archer Road, Redditch,
Worcestershire,
Post code : B98 8DJ
Phone: +44 7721046902
Work Hours
Monday to Friday: 7AM - 7PM EST
Weekend: 10AM - 5PM EST
Globurn Resources Management brings deep domain expertise and proven BPM frameworks to 13+ verticals — helping businesses across India, the UK, and the USA cut costs, scale faster, and serve customers better.
Every industry has different requirements of technology and business process solutions. Some need help in sales and others in debt collection. Here is how we help by customizing the services according to the business needs — as part of Globurn's broader IT & Outsourcing Services.
As banking shifts from brick-and-mortar to digital-first, we help institutions manage transaction costs, navigate compliance, and deliver personalized customer experiences across consumer, retail, commercial, and wealth segments.
We deliver intelligent health operations that improve patient outcomes, control costs, and boost provider and consumer engagement — combining AI, automation, and deep healthcare domain expertise.
Digital-led insurance services that help carriers and brokers scale faster, respond to market shifts, reduce indemnity spend, and improve customer experiences.
In a digital-first retail world, customer experience is the ultimate differentiator. We enable retailers to integrate people, data, and processes — delivering round-the-clock support and seamless returns management.
As ISPs, social platforms, and app makers compete for the same customers, telecom operators need smarter retention, leaner operations, and new revenue streams.
With global travel demand surging, companies must balance great experiences with operational efficiency while entering new markets with confidence.
From listings to closings, real estate teams need fast, accurate support to keep deals moving. We help agencies and property managers handle lead response, tenant queries, and back-office work at scale.
Dealers and automotive service networks run on fast scheduling and responsive customer service. We support inventory data, service coordination, and customer communication across the sales and service lifecycle.
Manufacturers need reliable back-office support to keep orders, suppliers, and inventory moving without delays. We handle order processing, procurement coordination, and supply chain administration.
Schools and edtech platforms need responsive support for students and parents alongside heavy administrative workloads. We support admissions, student helpdesks, and day-to-day administrative operations.
Energy and utility providers manage high call volumes around billing and service issues. We support billing queries, customer service, and field service coordination at scale.
Staffing and recruitment firms need speed and accuracy across sourcing, screening, and onboarding. We extend your HR team with candidate sourcing, screening support, and payroll administration.
SaaS companies live and die by customer experience and retention. We support technical helpdesks, onboarding, and customer success to help you scale without scaling headcount.
What sets our industry solutions apart from generic outsourcing providers.
Every agent is trained on your industry's terminology, regulations, and customer expectations—not generic scripts.
Our scalable delivery model means you only pay for what you use, reducing operational overhead and waste.
We operate across multiple regions and time zones, ensuring seamless support and business continuity worldwide.
Ramp operations up or down quickly with a flexible staffing model built for changing business needs.
Security, privacy and compliance standards are embedded into every workflow and customer interaction.
We work as an integrated part of your organization, aligned with your goals, KPIs and culture.
Support customers in multiple languages while maintaining consistent service quality across regions.
From contract signing to go-live, our proven onboarding process accelerates deployment and results.
Watch corporate video to learn more about our services and solutions. Learn about our end to end solutions in business process management.
Tell us your industry and challenges. Our solutions team will map out a tailored BPM plan within 48 hours at no cost.
Yes — every engagement is shaped around your industry's terminology, regulations, and customer expectations, not a generic script. Our teams are trained on the specific processes and tools each vertical relies on.
These are our current priority industries, but our outsourcing, software, and infrastructure teams adapt to almost any sector. Tell us about your business and we'll shape the right solution.
Security, privacy, and compliance standards are embedded into every workflow, and we adapt to sector-specific requirements — for example HIPAA-aware processes for healthcare, or PCI DSS-aligned handling for finance and retail clients.
Yes — many clients operate across more than one vertical. We can build a combined engagement spanning multiple industry teams, coordinated under a single point of contact.
Reach out directly through the form on our Contact page — our solutions team will map out a tailored plan built around your industry's specific needs, usually within 48 hours.